Thank you for bringing this issue to us. Kindly follow the steps below:-
1. Describe the issue you are facing.
2. Snap a clear photo of the product and the possible defect.
3. Snap a clear photo of the expiry date (if applicable).
4. Keep the product until our team has responded to you. This is in case our team needs to collect the product to further assess the issue.
We would like to reassure that our team in Gentle Supreme takes all complaints very seriously and would like to know how to further improve on our products. We thank you in advance for your kind efforts in helping us further our mission in providing great products at affordable pricing.