Are your products halal-certified?
Yes, our products are halal certified by Badan Penyelenggara Jaminan Produk Halal (BPJPH) from Indonesia. For more information, please contact us by phone or email.
How can I find out about the latest promotions or contests?
You can follow our official social media pages to get updated on our latest promotions, campaigns, contests, and announcements.
Where can I purchase your products?
Our products are available at major supermarkets, hypermarkets, minimarkets, and selected online platforms nationwide. Availability may vary depending on location.
Do you offer different pack sizes?
Yes, many of our products are available in a variety of pack sizes and packaging types to suit different household needs and value preferences.
How can I contact your customer service team?
You may reach our customer service team via our website contact form, email, or customer service hotline. Our team will be happy to assist you with any enquiries.
I would like to make a purchase for my business. Who should I contact?
For business purchases in East Malaysia (Sabah & Sarawak), please contact Bintang Emas Utama Sdn. Bhd. at 082-433 819.
For purchases in West Malaysia, please submit your enquiry via our contact form, email, or customer service hotline. Kindly include the following details so we can assist you more efficiently:
a. Name
b. Business location
c. Contact number
d. Product of interest
e. Estimated quantity
f. Purpose or reason for purchase
Our team will get back to you as soon as possible.
What should I do if I am dissatisfied with the product?
We are sorry to hear that. Please contact our customer service team and provide details of your purchase so we can assist you and address the issue accordingly.
What should I do if I receive a damaged or defective product?
Please contact our customer service team and provide the following details:
a. Product name
b. Purchase location
c. Photos showing the issue
Our team will review your case and assist you with the next steps.
